The Administration Department serves and supports all city departments. The responsibilities of this department include overall supervision and management, as well as assistance with daily operations.

The City Administrator provides leadership, coordination, control, and accountability of all municipal services and programs. This office handles the day-to-day operations of the city, as well as the Economic Development division.

City Administrator
Mission Statement
To deliver effective municipal services through the partnership of community and government.

Vision Statement
Economically vibrant, fiscally sound, and community focused.

6 Major Goals

  1. Growth - To provide a planned approach for guiding growth and commerce
  2. Management - To improve accountability and consistency in leadership and management decision-making processes
  3. Finance - To maximize revenue and minimize cost
  4. Technology - To be the most technologically efficient municipality in Northwest Arkansas
  5. Employees - To acquire and retain exceptional staff
  6. Communications - To develop trust-building opportunities to improve 2-way communication and ensure follow through on commitments

Special Emphasis on Service Excellence Includes

  • Accountability in the stewardship of the public’s trust
  • Credibility and integrity in all that we do
  • Using technology to handle city operations more effectively
  • Seeking greater efficiency in everything we do
Phillip Patterson portrait