Feedback Center

The City of Siloam Springs Feedback Center is a space where you can submit your opinion, feedback, and thoughts on a specific item. These can run from current and future infrastructure projects, comprehensive planning documents, surveys, programming questionnaires, and much more. 

Additionally, you can always find the Fix it Form HERE, where you can submit a problem or a concern.

CURRENT FEEDBACK ITEMS:

- BROADBAND HIGH-SPEED INTERNET ACCESS SURVEY 

- COMPREHENSIVE PLAN (SCROLL DOWN) 

drawing of happy face, sad face, and ok face on graphing paper

Broadband Internet Access Survey NOW LIVE

The City of Siloam Springs would like to understand the status of Internet usage for residences throughout the City. Your responses to this survey are greatly appreciated, and will help us as we evaluate Internet needs. 

RESIDENTS start here:

Step 1: Speed Test to help determine how fast your internet is actually running: SPEED TEST

Step 2: Feedback Survey to give comments on usage, access, and customer service RESIDENTIAL FEEDBACK SURVEY

BUSINESSES start here:

Step 1: Speed Test to help determine how fast your internet is actually running: SPEED TEST

Step 2: Feedback Survey to give comments on usage, access, and customer service  BUSINESS FEEDBACK SURVEY


The City of Siloam Springs will be partnering with Communications Consulting Group (CCG) in telephone and online surveys about providing affordable broadband high-speed internet access for Siloam Springs residents and businesses. Telephone surveys will begin Tuesday, February 8, 2022. Residents and business owners will also be encouraged to complete online surveys. These surveys include a speed test where customers can test the speed of their current internet and an internet status/usage survey. 

The City is wanting to obtain information regarding the need, feasibility, and justification for providing affordable broadband high-speed internet access. Siloam Springs Board of Directors has identified broadband as a key priority and wishes to do its due diligence by examining various ways to improve broadband connectivity in the community. 

A modern digital infrastructure is a critical component of a competitive city well positioned to meet the current and future needs of its residents, businesses, and anchor institutions. The service territory of this potential network will include every home and business within the city limits, with the ability to expand the network to Siloam Springs electric customers outside of the city limits but within the electrical territory boundary. The network will be capable of providing internet service and VoIP telephone service.

CITY SEEKS INPUT ON COMPREHENSIVE PLAN 

The City of Siloam Springs is in the process of developing a new comprehensive plan to help guide the City’s future. The comprehensive plan will include recommendations related to land use, mobility, economic development, housing, community character, public facilities, and infrastructure. Your participation is critical to the plan’s success.  

Please visit www.SiloamSprings2040.com for detailed information and to give feedback! You can go directly to the feedback portion of the plan here. 

A comprehensive plan is a foundation document that:

  1. Establishes and guides City policies and decisions
  2. Combines City plans into one document
  3. Provides the basis for zoning and land use decisions. 
  4. Provides the basis for capital improvement plans

The public engagement portion of the 2040 Comprehensive Plan is critical. 

  1. Background Analysis (January 2021-April 2021): This includes a community snapshot and visioning. 
  2. Plan Development (May 2021-January 2022): This portion includes land use, mobility, economic development, housing, character, facilities.
  3. Implementation Strategy (February 2022-March 2022): This phase of the plan includes infrastructure, regulatory framework, catalytic projects. 
  4. Adoption (April 2022-May 2022): The final phase includes finalizing plan, joint workshop, adoption.